Policies

Custom orders and wholesale orders are available and welcomed.  We'd love to work with you!  Please contact us at info@feltmanco.com for more information.

Turn around times for retail orders range from 3-5 business days but are subject to change due to life circumstances.  Please understand this is a one woman shop, and as a mom of two beautiful girls and preschool teacher, I can't always anticipate what life might throw my way . Feel free to contact us if you need an order quickly, or by a specific date, to arrange a faster shipment.

Turn around time includes BUSINESS DAYS ONLY. Holidays and weekends are NOT counted towards TAT.

All sales final. No cancellations, refunds, or exchanges unless the shop has made a mistake.  But please reach out if you have any issues, I'm here to help!

We offer standard USPS First Class Mail shipping, which is estimated at 2-6 business days. Once the package is in the hands of USPS we are no longer in control. We are not responsible for lost, stolen, or damaged packages.

If you have any questions or concerns about the product please contact the shop owner via email so we can help to resolve your issue.

A few disclaimers:

Teether Rattles:

*Always inspect your product upon receipt as well as each time you give it to the child

*Children should always be supervised with all toys, even if they do not contain small parts

*Do not submerge/soak in water

*Do not put wooden teethers in the freezer

*If you notice a crack or breakage, DO NOT give the item to a child